Return Policy

Returns, Refunds & Cancellations

Cancelling an order

No order cancellation is acccepted

Replacements

If you’d like to exchange something you purchased for something else, you can place a replacement request by contacting our customer care team at pune.silverline@gmail.com . . We will try our best to help you find a replacement.

Return Policy

Most items are eligible for returns (and refunds), except items on ‘final sale’ cannot be returned.

We check individual product personally so we assure no defective or damaged piece will be couriered to you.

Return Process

All returns requests must be received within 10 days of delivery. You can place a return request on our website email us at pune.silverline@gmail.com .  with the details of item to be returned along with the reason of return. We will get back to you with details on how to send the items back to SilverLine

send your eligible returns to:

ADDRESS

Shipping cost will not be bared by silverLine

Returns with Promo Code

If you used a promo code or discount at the time of purchase, you will not eligible for return or replacement.

Refunds

Please email the following details from your registered email id to pune.silverline@gmail.com . to initiate your refund:

  1. Order number #
  2. Your name as per bank record
  3. Your bank account number
  4. Bank name
  5. IFSC number

Please note:

You have couriered the items to us, refunds will be initiated once we have received them at SilverLine.

 

Bulk Orders & Business Inquiry

If you wish to place Bulk Orders & have any other Business Inquiry please write to us at pune.silverline@gmail.com  We shall revert to you within 24 working hours.